Privacy Policy

This Privacy Policy describes how YETERNA Aesthetics, a brand by VISTARA LIFE SCIENCES PRIVATE LIMITED, collects, uses and protects customer information when you visit our website, place an order or interact with us.

Information We Collect

We may collect information such as your name, email address, phone number, shipping address, billing address, order details, payment status, device information, browser information and website usage data.

How We Use Your Information

Your information may be used for:

Processing and delivering orders
Sharing order updates and tracking information
Providing customer support
Improving website experience and services
Sending promotional communication where permitted
Preventing fraud, misuse and unauthorized activity
Complying with legal, tax and regulatory requirements

Payment Information

Payments are processed through secure third-party payment gateways. We do not store complete card details or sensitive payment credentials on our website.

Cookies and Tracking

Our website may use cookies, analytics tools and tracking technologies to improve website performance, understand user behaviour and deliver a better shopping experience. You can control cookies through your browser settings.

Sharing of Information

We may share necessary information with trusted partners such as courier companies, payment gateways, technology service providers, marketing platforms, analytics providers and legal/regulatory authorities where required.

Data Protection

We take reasonable steps to protect customer information from unauthorized access, misuse, loss or disclosure. However, no online method of transmission or storage can be guaranteed to be completely secure.

Marketing Communication

By providing your contact details, you may receive order-related communication and, where permitted, promotional updates. You may opt out of marketing communication where applicable.

Your Rights

You may contact us to request access, correction or deletion of your personal information, subject to legal, tax, operational and regulatory requirements.

Contact

For privacy-related questions, contact us at theyeterna@gmail.com.

Company Details

VISTARA LIFE SCIENCES PRIVATE LIMITED
Registered Address: Vistara Life Sciences Pvt. Ltd, 2nd Floor, Opp. Madina Flat, Gupta Nagar, Vasna, Ahmedabad, Gujarat, India - 380007
GST Number: 08AAICV8573E1ZV